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General Resort Information

CANCELLATION POLICY

Once the reservation is made you would forfeit your deposit if you have not purchased the Vacation Safeguard Plan. Date changes without the Vacation Safeguard Plan can only be made up to 4 days prior to arrival with a onetime change. No refunds for early departures without the Vacation Safeguard Plan.

 

SAFEGUARD YOUR MYRTLE BEACH VACATION!

Protect your vacation investment with Dunes Village Resort’s exclusive Vacation Safeguard Plan (VSP). Make your visit to Myrtle Beach as relaxing and worry-free as possible knowing that if an emergency arises, the VSP will ensure you get reimbursed for any reservation that you didn’t use. Whether you have to cut your vacation short*, change the dates of your stay (rate are subject to new dates), or simply cancel altogether, you’ll feel secure knowing that Dunes Village Resort has you covered!
The Vacation Safeguard Plan can be added to any reservation for $30.00 plus tax. This protection plan will refund your deposit if you need to cancel, or refund the difference of total cost if you must change dates or depart early.* The Vacation Safeguard Plan fee is non-refundable and must be added within 24 hours of confirming the reservation. A charge of $30.00 plus tax will be applied to the credit card used for the reservation deposit.


Simply add the “Vacation Safeguard Plan” in the add-on section during the online reservation process
or call 800.648.3539 to speak with a Dunes Village Vacation Specialist!


*If a guest must depart early from a package with a minimum length-of-stay requirement, their package will be re-calculated based on the current best available rate and the new actual length of stay and any difference will be refunded. Early departures require checkout by 11:00am to avoid the current night’s charge.

 

WATER PARK RESTRICTIONS

  • Open from 9am to 11pm
  • No mask, goggles, snorkels or head gear permitted on slides.
  • Palms Speed Slide 4ft height requirement.
  • Palms Corkscrew Slide 3ft height requirement.

 

ROOM INFORMATION

  • Our Check In times is 4pm and Check Out is by 11am.
  • All rooms are non-Smoking.
  • We do NOT accept Pets.
  • Our Age requirement is 21 years of age.
  • Complimentary parking for our guest is located conveniently across the street from the resort.
  • Being a family resort we inforce quiet time in public area starting at 11pm.
  • Only one discount applied per a reservaiton.
  • Discounted rates must be booked in advance.
  • Specials request (i.e., Floor, location or side by side) are not guaranteed.

 

RESTAURANTS

Admiral's Room

  • The Admiral's Room serves a buffet breakfast from 6:30am to 11:00am. 
  • Adult Breakfast $11.95.  Children 12 and under are $6.95.  Under 3 eat free.

Captain's Cafe

  • The Captain's Cafe serves Lunch starting at 11:00am and closes at 11:00pm.
  • Take Out Available call Ext. 4027.

Perk's Up Coffee Shop

  • Proudly Serving Starbucks Coffee
  • Open from 6am to 8pm

 

PLEASE STOP BY FOR OUR WEEKLY KIDS CLUB ACTIVITIES

Summer Weekly Events 

  • DRIVE IN MOVE NIGHT- Join us on Monday  Nights on the Palmetto Lawn for some Free Popcorn and a Great movie
  • GLOWTASTIC DANCE PARTY- Wednesday and Saturday Nights on the Palmetto Lawn starting at 8:45/Dark.
  • Candy Bingo - Friday Nights in the Admirals rooms in the Palms Tower.

 

All events start ON TIME, it is recommended to be present 3-5 minutes before a GAME is to start.Parents MUST be present at activities, as Staff cannot supervise each child individually.The Activities Department reserves the right to change or alter events if necessary.